Customer

Aspects related to customers communicating with their bank using the Peppol network.

Prerequisites

• Customers using the Peppol network to communicate with their bank must use a system complying with the expectations set forth by the rulebook and other documentation regarding such communications. An alternative may be to implement the necessary changes in their system like other system providers.

• To enable communication in the Peppol network is access required by contracting an eDelivery provider (Peppol access point provider) or becoming such a provider for their organization.

• Necessary certificates and publishing service to handle the secure transmissions provided by CertPub providers. This may be provided by others when using shared service centers.

Relevant documentation

• Use of (enhanced) PEPPOL eDelivery network for exchange of ISO 20022-based payment messages

• Rulebook is the overarching documentation for implementers of Peppol Payment.

Other documentation

• Processes contains an overview of the process definitions used when communicating with banks.